 |
E-mail: sales@fore-aft.com; Tel: 514.250.6170; Fax: 450.985.1009
| |
The following is a list of Frequently Asked Questions about our products, services and web site.
Yes, use the shopping cart to add and/or remove the items you want. When you are ready to purchase, click
on the PayPal button to proceed to payment.
The shopping cart will "remember" your items until you remove all of the items from the shopping cart or you close your browser.
PayPal is a secure on-line payment system that companies and individuals can use to conduct on-line transactions. It is completely safe, secure and free for individuals to use.
The shopping cart requires that JavaScript be enabled in your browser. See below
for details on how to enable it.
The shopping cart uses session cookies to store the selected items. A session cookie is a piece of information
that the browser maintains for the Fore & Aft web site. This is completely confidential and secure. The session cookie is
never permanently stored anywhere and is discarded when the browser is closed.
At this time, PayPal doesn't properly calculate shipping costs or sales taxes.
And since it doesn't directly support 3rd party shopping carts, Fore & Aft automatically fills in the
PayPal shopping cart with your items, including the correctly calculated shipping
costs and sales taxes (if any). Once the PayPal shopping cart is filled, click on the PayPal "Checkout" button
to proceed to your payment options.
Do not modify the items in the PayPal shopping cart. If you decide that you want to change the number of items or remove
an item, then remove all the items from the PayPal shopping cart and close the window. Go back to the Fore & Aft shopping cart
and make your modifications there. Otherwise, shipping charges and taxes (if any) won't be properly calculated.
All orders received are double checked for accuracy before the order is shipped. Fore & Aft will contact you if there are
any discrepancies.
We are currently looking at other payment alternatives in order to simplify our customer's purchasing experience.
It takes 3 to 4 weeks for North American orders.
If you specify an e-mail address in your order, then you will be e-mailed a confirmation.
We've found that the newer browsers do a better job of implementing the Internet standards,
so you'll get the best viewing with either Netscape 6.2+, Internet Explorer 6+ or Mozilla 1.0+.
This web site has been tested with Netscape Navigator 4.78, Netscape Navigator 6.x,
Internet Explorer 5.x and Internet Explorer 6. Most pages and the shopping cart require that JavaScript be enabled on your
web browser. If you see that some pages load and nothing is displayed or nothing
happens when you click on the buttons, then that means that JavaScript isn't enabled.
The Color Selector does not display properly with Netscape 4.7x. If you are unable to upgrade
to Netscape 6.x (or better) or Internet Explorer 5.x (or better), please e-mail us at
caro@fore-aft.com to let us know. We are considering dropping
Netscape 4.7x since it is lacking many of the common up-to-date Internet standards.
If you are using Internet Explorer (any version), please be sure to visit the
Microsoft Update Web site to install
Microsoft's latest security patches.
This is normally enabled by default. If it isn't, then follow these instructions.
For users of Netscape (4.7x, 6.x, 7.x) and Mozilla (1.x)
In the Edit menu, select the Preference... menu item. Then select
Advanced and check the Enable JavaScript box.
For users of Internet Explorer
In the Tools menu, select the Internet Options... menu item. Then
select the Security tab. Then for the Internet zone, either select
a lower security setting or press the Custom Level... button and enable
the Active Scripting check box in the list.
You can download the latest version of VBScript and JScript from here.
|
E-mail: sales@fore-aft.com; Tel: 514.250.6170; Fax: 450.985.1009
| |